Privacy Policy

Overview

Skitbit International Group operates theskitbit.com and provides 3D product rendering, animation, and performance marketing services. This Privacy Policy describes how we collect, use, disclose, and otherwise handle personal information when you visit our website, contact us, or engage with our services.

Jurisdiction: All matters relating to this Privacy Policy are governed by Indian law. Any disputes shall be resolved in courts located in India.

1. Information We Collect

Information You Provide: When you contact us, request a quote, or engage our services, we collect your name, email address, company name, website URL, phone number, project details, and any other information you voluntarily share via contact forms, email, or WhatsApp.

Information Collected Automatically: When you visit theskitbit.com, we automatically collect usage data through:

• Meta Pixel: Tracks conversions and user behavior for advertising purposes
• Google Ads Tracking: Tracks campaign performance and user interactions
• Cookies & Technical Data: Device type, browser type, IP address, pages visited

2. Data Retention

We retain personal data according to the following schedule:

• Contact & Project Inquiry Data: Retained for up to 1 year after project completion, then deleted
• Project Files & Deliverables: Retained for 2-3 months after project completion unless you request extended storage (additional fees may apply)
• WhatsApp Conversations: Not actively archived; become irrelevant after project completion
• Meta Pixel & Google Ads Data: Managed by Meta and Google respectively (typically 90-180+ days)
• Payment Records: Retained for accounting and tax purposes as required by Indian law (minimum 7 years)

3. How We Use Your Information

We use collected data to:

• Deliver 3D creative services and performance marketing consultations
• Communicate with you via email (official channel) or WhatsApp (informal only)
• Process payments and invoice for services rendered
• Improve website functionality and user experience
• Measure advertising effectiveness and optimize campaign performance
• Comply with legal obligations

We do NOT: sell your personal data, share data outside the sub-processors listed below, or use your data for purposes unrelated to our services.

4. Third-Party Services

Your information may be processed by the following sub-processors:

• Vercel: Website hosting
• Sanity CMS: Content management (blog)
• Zoho Mail: Email service
• Meta Pixel & WhatsApp: Conversion tracking and messaging (owned by Meta Platforms, Inc.)
• Google Ads & Google Tag Manager: Performance tracking (owned by Google LLC)

All sub-processors are contractually bound to protect your data and use it only for purposes specified by us.

5. GDPR & CCPA Rights

For EU/UK Clients (GDPR): You have the right to access, correct, or request deletion of your personal data; withdraw consent at any time; and lodge complaints with your local data protection authority. Submit requests to hello@theskitbit.com.

For California Residents (CCPA): You have the right to know what personal information is collected, request deletion, and opt-out of data sales. Submit requests to hello@theskitbit.com.

Important: While we honor these rights, all disputes and enforcement are subject to Indian jurisdiction and law. You may need to pursue claims in Indian courts.

6. Cookies & Tracking

We use cookies and tracking pixels to measure advertising performance. You can control your cookie preferences through our cookie banner. You can also opt out of personalized advertising by visiting:

• Meta Ad Settings
• Google Ad Settings

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Email: hello@theskitbit.com
Website: theskitbit.com

Requests will be addressed within 30 days where legally required.

8. Policy Updates

We may update this Privacy Policy at any time. Continued use of our website constitutes acceptance of updates.